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Customer Care Service Request









To submit a Customer Care Service Request, please call our Customer Care Department at (615) 451-0224, or email

A Goodall Homes Customer Care Representative will contact you within 24 hours of your submission, excluding weekends. If you have an emergency warranty issue during non-business hours, please contact Servpro at (615) 868-5324.

Note: Any Emergency call that is determined to be a non-emergency will be assessed a service charge.

Consult My Warranty for a full list of emergency Warranty issues.

Thank you.