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Be a Part of Our Team

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Current Available Positions

Goodall Homes is growing and expanding in locations all around Middle-Tennessee, and therefore the size of our team is growing as well. Please take a look at the career listing(s) below, and submit your resume if you think you might be interested in joining the Goodall Homes Team.

Click Position name to expand.

GENERAL FUNCTION:
In collaboration with the Division President and Corporate Director of Purchasing, the Purchasing Manager is responsible for all purchasing functions, supervision of the purchasing team, and strategic development of best in class processes that drive customer service excellence. The Purchasing Manager works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Manage the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.
  • Ensure that records of goods ordered and received are accurately maintained.
  • Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
  • Control and monitor the purchasing departments’ budget.
  • Identify and implement improved and/or more cost-effective methods and materials.
  • Analyze market to assess present and future material availability.
  • Develop and implement purchasing and contract management instruction, policies, and procedures.
  • Participate in the development of specifications for homes.
  • Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
  • Review, evaluate and approve specifications for issuing and awarding bids.
  • Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
  • Administer the purchasing and options systems and ensure their utilization and accuracy.
  • Maintain and implement systems to streamline operations.
  • Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
  • NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred.
  • Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
  • Knowledge and familiarity with construction drawings and addendums.
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
  • Proven organization skills in a high paced work environment.
  • Must be able to use Microsoft Office Suite software for advanced internal and external communications, creation of reports and presentations and database maintenance.
  • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
  • Ability to adapt in a changing workplace.
  • Skilled at complex negotiations using high levels of integrity and sound judgment.
  • 5-7 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
  • Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.

Compensation:
Purchasing Manager Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:  

  1. Direct Cost ManagementGeneral Procurement
  2. Variance Reporting
  3. Option Margin
  4. Team Member Hiring, Training, and Development
  5. Standard Operating Procedure Creation and Implementation

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Division President

WORKS WITH:  Production, Warranty, Design, Sales & Marketing, and Support Team

SUPERVISES:   Starts Coordinators, Purchasing Agents, and Purchasing Coordinators

GENERAL FUNCTION: 

Under the immediate supervision of the Division Production Manager and the general direction of the Division President, help manage the construction processes for multi-family projects.   The Multi-Family Project Manager communicates objectives and projects the proper attitude to all customers, trade contractors, suppliers and employees through all forms of communication (writing, verbal, appearance).

SPECIFIC RESPONSIBILITIES:

  • Performance, Quality and Conditions:
    • Maintain Goodall Homes standards of performance related to timeliness and quality of construction, job site conditions, customer satisfaction, and job cost variances.
    • Performs daily QC inspections while documenting defects and omissions on every jobsite under his/her control. Transmits results via email.
    • Works with civil engineer and landscaper to complete all necessary site work according to plan.
    • Coordinates completion of QC items in preparing house for final delivery and buyer closing. 
  • Cost Control, Budgeting, and Purchasing:
    • Processes Purchase Order (PO) approvals upon successful completion of each phase of construction.  
    • Prepares and approves Variance POs to ensure that non-budgeted, but needed items and labor, are available to complete the house on time and with acceptable levels of customer satisfaction and product quality.

  • Scheduling and Ordering:
    • Responsible for maintaining construction schedule from start memo to project delivery according to set number of days established by the company.
    • Responsible for using the Company’s formal scheduling system and maintaining all job schedules to their current status with proper activity sequencing.  
    • Responsible for scheduling trade contractors and materials suppliers to ensure no “dry runs”, just-in-time deliveries. 
  • Jobsite Maintenance:
    • Is responsible for maintaining marketing and job number signs on each job during construction.  
    • Responsible for securing homes under construction (closing windows/locking properties as required) and locking site trailers and storage areas at the end of each work day.
    • Responsible for care and maintenance of any assigned company equipment (tools, vehicles, computers) and/or maintaining personal vehicle and equipment to company standards if reimbursed for use of same.
    • Responsible for developing site logistics plan, ensuring jobsite is consistently clean and accessible. 
  • Safety:
    • Is responsible for ensuring safe work practices are evident on all jobs.  Must insist upon compliance with Goodall Homes and Communities safety and health policies as stated in the Safety and Health Model Plan.
    • Must understand and comply with all OSHA job site requirements.
  • Customer/Buyer Relations:
    • Communicates with customers on a weekly basis to ensure customer is notified of progress throughout construction.
  • Trade Contractor Relations:
    • Where necessary, has the coordinated authority with the Purchasing Manager to take disciplinary action in reference to trade contractor’s failure to perform.
    • Responsible for ongoing recruiting of new trade base.
    • Responsible for enforcing company cleaning, smoking, music, and general conduct policy on daily basis
    • Trains and supervises the day-to-day construction labor on assigned job sites.  Labor is 100% done via subcontract.  
  • Required Meetings and Project Review Sessions:
    • Completes pre-construction review of CAD prints, estimate detail, and schedule for each assigned house.
    • Attends and participates in weekly production team meetings.  Most important agenda items are resource scheduling/work backlog, field problem reporting, and completion times. 
  • Training:
    • Must attend and participate in regular classroom, jobsite, and/or webinar training sessions.
    • Knowledge gained will be tested on a regular basis. Project Manager must maintain acceptable level of competence in all areas relating to this role, as well as general computer competency, and knowledge of company operations, mission, and core values.

PREREQUISITES FOR SUCCESS: 

  1. Minimum of 5 years experience managing multi-family housing or commercial projects.
  2. Technical construction ability to manage construction resources and to diagnose and resolve field problems.
  3. People skills to articulately and professionally handle conflict with customers, inspectors and sub-contractors
  4. Ability to train trade contractors on construction techniques and field problem resolution.
  5. Organizational aptitude to manage the scheduling of all construction resources.
  6. Willingness to work hard and long hours in adverse conditions, including inclement weather.  May be required to work weekends.
  7. Must possess and demonstrate physical capabilities to lift 100 lbs. to waist height, and 50 lbs. above head safely. Must be able to negotiate stairs and ladders unassisted.
  8. Must be able to use transit/ builder’s level / laser devices to accurately set elevations (grade), and measure and square layouts and assemblies.
  9. Must submit to personality profiling and random drug testing.
  10. Must hold a valid driver’s license in the state of Tennessee.

 

Compensation: 

Multi-Family Project Manager compensation includes base salary plus performance-based incentives based on the following accountability metrics (see specific compensation plan for details). 

Accountability Metrics:  

  1. Customer Satisfaction
  2. Time of Construction
  3. Variance percentage from Budget
  4. Quality and Conditions
  5. Zero Defects
  6. Clean and Complete, between trades and at project end.

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Division Production Manager

WORKS WITH: CAD, Estimator/Purchasing, Warranty, Sales & Marketing, and office support staff.  Works with homeowners weekly.

SUPERVISES: Trade contractors, assistants, delivery people, and temporary construction labor where applicable.

  

Normal working hours are 7:00 a.m. – 4:30 p.m. Monday through Friday or as required to complete the jobs.

GENERAL FUNCTION:

 

Provide overall administrative and technical leadership for commercial projects to achieve timely completion and on-budget targets for each project.  Overall responsibilities include project scoping, estimating, scheduling, safety oversight, budget and progress monitoring, management and project reporting. 

 

Projects include self-storage, office, retail and warehouse with office suite facilities.

 

SPECIFIC RESPONSIBILITIES:

 

  • Multiple project budget management by monitoring costs, including labor time, material and change orders
  • Direct day-to-day supervision of project staff on multiple projects
  • Inspection of contractor or sub-contractor work to ensure compliance with contract
  • Develop and maintain site logistics plan
  • Manage schedules, including preparation of detailed short-term schedules and ensuring all activities take place on or ahead of scheduled dates
  • Organize, attend, participate, and lead project meetings including engineering and subcontractor meetings involving pre-construction, scope of work, scheduling and safety
  • Conduct quality and safety inspections
  • Lead weekly Status Meetings and organize structure and frequency of meeting
  • Organize all documentation via company server files and Evernote

 

 REQUIREMENTS:

 

  • Bachelor Degree in Construction Management or related degree - Preferred
  • Licensed General Contractor for the State of Tennessee - Preferred
  • Minimum of 5 years of commercial project management experience
  • Broad understanding of construction processes and entire construction project life cycle
  • Proven track record of successfully delivering wood frame and metal frame construction projects
  • Strong written and verbal communication skills
  • Ability to use industry standard technologies and strong computer skills

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO:     Partners for each project

 

SUPERVISES:      Trade contractors, assistants, delivery people, and temporary construction labor where applicable.

 

HOURS:               7:30 a.m. – 4:30 p.m. Monday through Friday or as required to complete the jobs.

 

 

GENERAL FUNCTION:
Under the immediate supervision of the Controller, the Accounts Payable Specialist is responsible for general accounting responsibilities and specific duties and responsibilities listed below:

SPECIFIC DUTIES AND RESPONSIBILITIES:
Accounts Payable

  • Review, code and entry of invoices and monthly utility bills.
  • Process purchase orders submitted by trades, for payment
  • Selection and import of purchase orders into accounting software.
  • Weekly filing of payment detail and backup.
  • Answers accounting and financial questions by researching and interpreting data and communicates financial information to department heads & product line managers.
  • Assist in researching and entering yearly property tax payments.


Customer Deposit

  • Process Escrow and Design Center deposits daily.
  • Track and audit Customer Deposit Report monthly
  • Reconcile Customer Deposit Schedule for month end reporting


Post Close Transactions

  • Book final sales transactions utilizing Sage 300 Job Cost module.
  • Track and reconcile Cash Clearing account for month end reporting
  • Develops and implements accounting procedures by analyzing current procedures and recommending changes.
  • Protects organization's value by keeping information confidential.
  • This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed. 


QUALIFICATIONS, EDUCATION AND EXPERIENCE:

  1. Minimum 2 years of experience in a financial environment, or equivalent combination of education and experience.
  2. Proficient knowledge of Microsoft Office especially Excel.
  3. Able to work with a minimum of supervision while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  4. Strong work ethic and emphasis on attention to details.
  5. Analytical problem-solving ability.
  6. Ability to work well under pressure and within short deadlines.
  7. Ability to learn new software quickly.
  8. Must be authorized to work in the US for any employer. 

Hours & Compensation:
Normal working hours are 7:30 AM - 4:30 PM Monday – Friday or as required to complete the job.  Salary commensurate with experience.

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Controller

WORKS WITH:  Accounting Department

SUPERVISES:NA

 

 

 

 

GENERAL FUNCTION:


In collaboration with the Division Purchasing Team, the Starts Coordinator performs key purchasing functions; assuring all paperwork and processes are in order before a home is started, providing information to management and trades based on internal databases for their assigned cost types and strategic development of best in class processes that drive customer service excellence. The Starts Coordinator works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Assist the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.
  • Ensure that records of goods ordered and received are accurately maintained.
  • Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
  • Control and monitor the purchasing departments’ budget.
  • Identify and implement improved and/or more cost-effective methods and materials.
  • Analyze market to assess present and future material availability.
  • Assist in development and implementation of purchasing and contract management instruction, policies, and procedures.
  • Participate in the development of specifications for homes.
  • Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
  • Review, evaluate and approve specifications for issuing and awarding bids.
  • Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
  • Administer the purchasing and options systems and ensure their utilization and accuracy.
  • Maintain and implement systems to streamline operations.
  • Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.
  • Prepare and process prestart estimates, checklists, and change orders.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
  • NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred.
  • Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
  • Knowledge and familiarity with construction drawings and addendums.
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
  • Proven organization skills in a high paced work environment.
  • Must be able to use Microsoft Office Suite software for advanced internal and external communications, creation of reports and presentations and database maintenance.
  • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
  • Ability to adapt in a changing workplace.
  • Skilled at complex negotiations using high levels of integrity and sound judgment.
  • 1-3 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
  • Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.

Compensation:

Starts Coordinator Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:  

  1. Direct Cost ManagementGeneral Procurement
  2. Variance Reporting
  3. Option Margin
  4. Team Member Hiring, Training, and Development
  5. Standard Operating Procedure Creation and Implementation

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Division Purchasing Manager

WORKS WITH:  Production, Warranty, Design, Sales & Marketing, and Support Team

SUPERVISES:   N/A

 

 

 GENERAL FUNCTION:  

Under the immediate supervision of the Estimating Manager, the Estimator is responsible for key operations on the estimating team, embedded between the design and purchasing teams, functioning as the organization bridge between visual plans to orderable items.  The Estimator’s goal is assuring all estimates and option takeoffs are in order before a home is costed.

SPECIFIC DUTIES AND RESPONSIBILITIES:

 

  • Specifications:

 

  • Maintain and update specifications for each existing community

 

  • Create specifications for new communities

 

  • File updated specifications electronically on Evernote

 

  • Variance and purchasing assistance:

 

  • Check that home assemblies for upcoming starts are accurate

 

  • Assist starts coordinators and purchasing managers with estimating or variance related issues

 

  • Correct VEE estimating assigned errors listed on divisional variance reports and follow variance trends

 

  • Estimating:

 

  • Create assemblies in base house format for new product by performing takeoffs based on plan sets

 

  • Create assemblies for new product by copying selected options based on the interior collection combined with community specification data

 

  • Update estimates per design memos, purchasing memos, specification changes, divisional variance reports, and 60 day closing reports.

 

  • Log all changes to the database(s) on the estimating changes log

 

  • Update multiple divisional databases

 

  • Prepare bid documents for purchasing managers

 

  • Send plans to trade partner in request for flooring bids

 

  • Utilize On screen takeoff software for calculating homes as well as documenting an informational, visual, and referenced takeoff database

 

  • Utilize Timberline ES software to input data

 

  • Open Lots:

    • Coordinate lot setup with accounting
    • Open new communities in WMS per project board
    • Open lots in Sales Simplicity per direction of operations team

 

  • Projects:

 

  • Complete projects based on the PED project board timeline
  • Coordinate information with design and purchasing teams for optimal alignment for project success
  • Track project progress in onenote
  • Miscellaneous:

 

  • Other assignments as required
  • Meetings:

 

  • Attend biweekly GGB Meetings

 

  • Attend ONC (open new community) meetings as required

 

  • Attend weekly P.E.D. meetings

 

  • Attend divisional variance meetings as required

 

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO:      Estimating Manager

 

WORKS WITH:      VP PED, Director of PED, purchasing team, design team, operations team

 

SUPERVISES:      NA

 

 

Normal working hours are 7:00 a.m. – 4:00 p.m.

Monday through Friday or as required to complete the job.

GENERAL FUNCTION:

Under the immediate supervision of the Design Manager, the Designer is responsible for simultaneously improving what they have been given charge of while reducing the cost of providing it, utilizing the resources Goodall Homes entrusts to them.  

SPECIFIC DUTIES AND RESPONSIBILITIES:

 

Manage the Design processes for Designated Communities

  • Create Lot Specific Plan Packages by weekly deadlines as required by the Start Schedule in order to meet the forecasted number of starts for the current year.
  • Assist Divisional Purchasing Managers in the design of any SPR’s (Special Price Requests) that would require custom construction plans.
  • Attend Open New Community (ONC) Meetings for your designated communities to communicate the Design Department needs. These meetings are critical to ensuring clear communication through all departments on the exact product that will be built.
  • Provide Utility Fits to Land Managers for future phases of development to ensure the locations of our utilities (water, sewer, electric, gas etc.) do not conflict with driveway or building locations in order to help reduce variances in the field.
  • Be the point of contact for resolution on any Sales and Production questions related to Design for your designated communities.
  • Communicate with outside Architects to produce Multi-family plans in order to meet the Start Schedule.

 

Manage the Design Department Master Plan files as required

  • Attend Weekly Variance Report Meetings. You are accountable to both identify and solve Design related variances (VDP’s) occurring in the field in order to eliminate repeated mistakes and protect our profit margins on future starts.
  • Accountable for the completion of the PAR Process (Product Action Request) that is reviewed at the Weekly P.E.D. Meetings in order to improve product design as suggested by our team in the field (Sales Agents, Project Managers, Customer Care etc.)
  • Ensure the Version Control Process is followed through to provide clear communication to all departments of plan changes correct estimate changes can be made and proper expectations can be set with the customer.  

 

Assist in the opening of new phases for Designated Communities

  • Create a Lot Fit and Color Matrix for each phase in your designated communities for the Sales and Production Teams to use. This matrix provides critical information to set the right expectations with customers, as well as maximize profits and develop a beautiful streetscape.  
  • Attend Going Green Site Walks for your designated communities to gather critical information required on the Lot Fit Matrix.
  • Assist Divisional Purchasing Managers in creating typical Area Figures for each phase in your designated communities in order to accurately forecast profit margins.
  • Manage Marketing Sheets for the Sales Team to use in the field and on the company’s website.

  

New Plan Designs

  • Assist in the creation of new plan designs from concept to construction documents by following the New Product Design Process

  

Overhead Account Budgeting

  • Forecast the yearly budget for designated Overhead expense accounts
  • Track designated overhead account throughout the year to ensure we stay within budget.

REQUIRED MEETINGS:

  • Weekly Estimating & Design Project Meeting
  • Weekly Variance Meetings
  • Weekly Divisional Operations Meetings
  • Bi-Weekly Great Game of Business meetings
  • Frame and QC Walks on site for prototype builds
  • New Phase Going Green Walks 1 & 2
  • Open New Community (ONC) Meetings

 

QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 

  1. AutoCAD experience required (3D experience preferred).
  2. Microsoft Excel, Word, Publisher and Outlook experience.
  3. Adobe Acrobat
  4. Evernote
  5. Detail Orientated.
  6. IRC Code knowledge – ability to find code requirements
  7. Must submit to personality profiling and random drug testing.
  8. Must hold a valid driver’s license in the state of Tennessee.

 

ACCOUNTABILITY METRICS:  

  1. Variance Report (VDPs-Plan Errors)

 

COMPENSATION: 

Designer Compensation includes base salary plus bonus potential based on Great Game of Business bonus program and 60 Day Closing reports. 

 

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Design Manager

WORKS WITH: Purchasing, Estimating, Starts Coordinators, Production, Design Center Staff, Land Development, Customer Care, Sales, Marketing, and Various Trades.

SUPERVISES: None

PRIMARY FUNCTION:

To perform Inspections and assignments/repairs that do not require power tools for the Customer Care department at Goodall Homes

SPECIFIC RESPONSIBILITIES:

 

  • Review work specified on Customer concern sheet, contact homeowner and help schedule work to be performed.
  • Perform and oversee repairs (not requiring power tools) required to satisfy both homeowner and Goodall Homes
  • Ensure that all necessary documentation has been collected from the Customer Care dept. prior to start of work.
  • Completes written correspondence as necessary with customers in a timely manner as directed by the Customer Care Dept. Such correspondence may be necessitated by lack of response from customers, clarification of Customer Care policies, or verification of service request completion when other forms of communication have been unsuccessful.
  • Provides documentation to customer files as needed to provide full accounts of service work or challenging situations.
  • Performs follow-up calls on concern sheet signoffs as needed.
  • Follows up on Trade Partner progress as directed by the Customer Care Dept.
  • Performs other duties that may need to be assigned by the Customer Care Dept.
  • Schedule appointments with Trade Partners when they are required.
  • Get customer to sign off on all completed warranty work.
  • Will be required to help with QC’s and WHC’s when needed.

 

EDUCATION:

High School Graduate Minimum

 

PREREQUISITES FOR SUCCESS:

  • Good construction knowledge.
  • Ability to analyze problems and take corrective actions.
  • Organizational aptitude to manage the job load and necessary paperwork.
  • Excellent people skills.

 

ORGANIZATIONAL RELATIONSHIPS:

        REPORTS TO:  Customer Care Manager

        WORKS WITH:  Customer Care Department, Project Managers, Trade Contractors and Homeowners

 

 TOOLS REQUIRED:

         Basic tools (no power tools are to be used)

 

BASIC SKILLS & KNOWLEDGE REQUIRED:

NOTE* Basic knowledge of all aspects of the home building industry

  1.   Electrical – must have basic wiring knowledge.
  1.   HVAC – Basic Knowledge of HVAC systems
  1.   Paint & Drywall – Must excel in drywall repair. Stress cracks, metal corner bead, and joint tapes are repaired by the Customer Care dept. All drywall repairs are painted by Customer Care field reps. Caulking of both interior and exterior items may be necessary.
  1.    Basic knowledge in roof repair including shingle replacement, ridge caps vents, roof boots, including water heater  & HVAC vent pipe and exhaust vents for bathroom and dryer vents.
  1.   Working skills including exterior deck repair and minor masonry repairs including concrete repairs.
  1.   Interior trim work – Must know how to install base and shoe molding, chair rail, door jambs, and window and door casing.
  1.   Must be able to detect and locate any water intrusions
  1.   Must have basic knowledge of mold remediation. Must know how to handle water remediation according to Customer Care guidelines and procedure. 
  2. Landscaping – Must know how a yard should look prior to a homeowner taking possession of their home including: good final grades, trees and shrubs, corrugated downspout extensions, swales, proper drainage, positive drains, and boundary locations.
  3. Plumbing – Must understand basic plumbing principles and have knowledge of basic repairs.
  4. Siding – Must have basic knowledge of  siding applications.
  5. Crawl Space – Must have general knowledge of the proper components included in a standard Goodall crawl space.
  6. Must have working knowledge of all Customer Care guidelines including the Residential Warranty Corporation and Home Sweet Home warranty protocol.
  7. Excellent eye for detail and noticing defects in both materials and workmanship is essential for performing quality and thorough QC inspections.

 

Special Note: Good people skills are required. Must be able to relate to homeowners on a personal level. Must be able to make them feel comfortable while performing work on their home. Must explain warranty guidelines to homeowners when specific questions are asked. If you don’t know the answer to a question, tell the homeowner that you will find the correct answer to their question within the Goodall organization and get back to them with it.

Work hard to establish a good working relationship with all Goodall co-workers, including Trade Contractors. Working as a unified team will help to accomplish our goals as a reputable and caring homebuilder.