Call Today! (615) 448-8929

Facebook Twitter YouTube Pinterest Instagram Houzz RSS

Be a Part of Our Team

best-place-work

Current Available Positions

Goodall Homes is growing and expanding in locations all around Middle-Tennessee, and therefore the size of our team is growing as well. Please take a look at the career listing(s) below, and submit your resume if you think you might be interested in joining the Goodall Homes Team.

Click Position name to expand.

Job Description

GENERAL FUNCTION:

In collaboration with the Division President and Corporate Director of Purchasing, the Purchasing Manager is responsible for all purchasing functions, supervision of the purchasing team, and strategic development of best in class processes that drive customer service excellence. The Purchasing Manager works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Manage the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.• Ensure that records of goods ordered and received are accurately maintained.
  • Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
  • Control and monitor the purchasing departments’ budget.
  • Identify and implement improved and/or more cost-effective methods and materials.
  • Analyze market to assess present and future material availability.
  • Develop and implement purchasing and contract management instruction, policies, and procedures.
  • Participate in the development of specifications for homes.
  • Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
  • Review, evaluate and approve specifications for issuing and awarding bids.
  • Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
  • Administer the purchasing and options systems and ensure their utilization and accuracy.
  • Maintain and implement systems to streamline operations.
  • Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
  • NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred
  • Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
  • Knowledge and familiarity with construction drawings and addendums.
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
  • Proven organization skills in a high paced work environment.
  • Must be able to use Microsoft Office Suite software for advanced internal and external communications, creation of reports and presentations and database maintenance.
  • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
  • Ability to adapt in a changing workplace.
  • Skilled at complex negotiations using high levels of integrity and sound judgment.
  • 5-7 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
  • Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.

Compensation:

Purchasing Manager Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:

  1. Direct Cost Management
  2. General Procurement
  3. Variance Reporting
  4. Option Margin
  5. Team Member Hiring, Training, and Development
  6. Standard Operating Procedure Creation and Implementation

GENERAL FUNCTION:

Under the immediate supervision of the Purchasing Manager, the Purchasing Administrator performs key operations of the purchasing department related to base job costs, variable job costs, processing, and reporting.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Maintaining Trade Portal:
    • Assist in initial trade setup as part of onboarding process
    • Assists various trades with builder portal issues
    • Add/maintain Project Manager location by job 
  • Variances:
    • Process VPO requests for production personnel upon approval of Purchasing Manager
    • Build weekly variance spreadsheet and analyze current trends
    • Warranty VPO requests
  • Invoice and Bill Processing:
    • Process invoices and bills performed outside of the typical Purchase Order procedure
    • Coordination with Accounting Department on timeliness of payment, insurance concerns, etc.
    • Issues Erosion Control and Street Sweeping invoices
    • Shell payments/invoices
  • Reporting:
    • 90-day job cost estimate v. actual report
    • Open PO Report
    • Costing Dashboard
    • Rebate tracking and submittal
    • Area Figure and Start Margin tracking
    • Spec home cost maintenance
    • Base house cost tracking
    • Monthly KPI reporting
    • Google sheets production worksheet update
    • Update production worksheet dates
    • Collect production inspection tag dates
    • Uniform ordering
    • Update Filemaker with PM locations 
  • Required Meetings:
    • Weekly PED meeting
    • Bi-weekly Great Game of Business Meeting
    • Weekly Variance meeting
  • Training:
    • Required Monthly to spend half a day in the field with a Project Manager/Production Manager
    • Software training as required

Qualifications, Education, and Experience:

  1. Detail orientated and proficient with personal time management
  2. Microsoft Excel, Word, and Outlook experience
  3. Ability to learn new software quickly
  4. High level of mathematical knowledge and ability 
  5. Must submit to personality profiling and random drug testing 

Compensation:

Purchasing Administrator compensation includes base salary plus bonus potential based on Great Game of Business bonus program


Accountability Metrics:  

  1. Variance Report
  2. 60-Day Closing Variance
  3. Permit Application/Approval

GENERAL FUNCTION:

Under the immediate supervision of the Divisional President, the Divisional Production Manager is responsible for ensuring the success of the company as related to the field operations of homebuilding.  Responsible for the overall performance of all field personnel as measured by specific metrics and company policies to include build time, quality of product, budget, and customer service. Responsible for the compliance with all company policies and procedures by all employees in the field, Trade Partners, and Vendors. The Divisional Production Manager will spend 4 days in the field during a typical week with the remaining day being allocated for office meetings and paperwork.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Management of Employees:
    • Direct management of Production Manager(s), Project Managers and Assistant Project Managers.
    • Hire and fire new Project Managers and Assistant Project Managers.
    • Train new Project Managers and Assistant Project Managers.
    • Conduct an Assistant Project Manager Training Course for all new Assistant Project Managers.
    • Conduct employee reviews as per the company policy.
    • Administer the field personnel uniform policy twice per year.  Make adjustments as necessary.
    • Ensure the appearance of all field personnel is in compliance with company policies and best practices.
  • Manage Cycle Times:
    • Ensure job schedules are consistent throughout the company.
    • Assist the Scheduling Manager in compliance and improvement of schedules.
    • Ensure the company is meeting its goals for cycle times by monitoring current job schedules and the closed cycle time report.  Give feedback to Project Managers and make adjustments as necessary.
    • Work with Scheduling Manager to train and take corrective actions with trades not meeting our scheduling objectives
  • Manage Quality, Jobsite Condition, and Processes:
    • Follow up on Project Manager compliance with the use of Goodall Quality Management to ensure we are verifying work is performed correctly and defects are relayed to the office or trade for correction.
    • Ensure that the company standards are being met as related to the Z Report metrics.
    • Walk through each community at least once per week spot checking quality building practices, safety, jobsite conditions (cleanliness and organization), adherence to company policies, and community appearance to include model homes, front entrances, and other amenities and open spaces.
    • Spot check SWPPP compliance for each community.  Once per quarter submit written report to the COO and VP of Production.
    • Analyze quality reports and assist in developing and executing plans to eliminate recurring problems in order to raise the quality of the product being delivered and to lower costs by eliminating extra trips by trades and vendors.
    • Spot check and audit process to include but not limited to:  Plan reviews, framing walks with customers, framing checks, etc to ensure they are done correctly and are consistent from community to community.
    • Occasionally attend Sales Agent/Project Manager weekly meetings to give feedback and ensure compliance with the intent of the meeting.
    • Assistant in Problem Resolution with Project Managers concerning code officials and code compliance.
  • Monitor and Audit Safety:
    • Conduct a formal safety audit of every community each quarter and submit report to the COO and Divisional President .
    • Spot check trades, vendors, and employees to ensure adherence to safety standards.
  • Manage Budgets and Costs:
    • Ensure Project Managers are keeping an accurate field logs on field variance items such as gravel, brick, concrete, and other such items.
    • Assists the Purchasing Department in helping to control costs by following up on variances in the field as per VPO requests.
    • Monitors and assists with analyzing the weekly variance report so as to minimize future variances and avoiding unnecessary current variances.
    • Helps monitor the return of extra materials on the jobsite.
    • Assists the Design Department in making necessary plan revisions to ensure practices in the field match plans and errors are not repeated.
  • Assist With Management of Trade Partners and Vendors
    • Facilitate solutions to problems with “dry runs” by trades and vendors.
    • Be a facilitator to conflict resolution between Project Managers and Trades and Vendors.
    • Monitor the enforcement by Project Managers of company policies concerning cleaning, smoking, music, and general conduct policy for trades and vendors.
    • Assist in the ongoing recruiting of new trade and vendor base.
    • Assist in training Trade Partners and Vendors.
    • Assist in creating accurate area figures of new phases of home sites.
  • Other Duties:
    • Ensure marketing signs are being maintained by Project Manager/Sales Agent Teams.
    • Facilitate and negotiate company position with “hard to resolve” customer requests.
    • Monitor the compliance of posting job information on each homesite as required by company policy.
    • Audit the Construction portion of the company Operations Manual annually and give a markup of changes to the VP of Production for approval.
    • Ensure continuous improvements year-over-year on company goals for cycle time, Z Report metrics, and NPS scores.
    • Assist in facilitating weekly Production Meetings.
    • Monitor NPS scores; give feedback to Project Managers and make adjustments as necessary.
    • Cover the Project Management of communities when necessary (i.e. start-up community, close-out community, Project Manager on vacation, etc.).
    • Monitor special assignments are completed on time (i.e. Model homes are ready for decoration; neighborhoods are cleaned for events, etc.)
    • Assist in determining if lots are ready for construction once the development phase of work is complete
  • Required Meetings:
    • Attends and participates in weekly production team meetings.
    • Meets with the Divisional President for a weekly update.
    • Attends the weekly Great Game of Business Meeting.
  • Training:
    • Required to cross train in the Purchasing/Estimating, Design, and scheduling departments.
    • Must get OSHA 10 hour training.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  1. Technical construction ability to manage construction resources and to aid in diagnosing and resolving field problems.
  2. People skills to articulately and professionally handle conflicts with customers, employees, City Inspectors, and Trades and Vendors.  
  3. Ability to train trade contractors and employees on construction techniques and field problem resolution.
  4. Computer skills to help implement complex systems for scheduling and purchasing.
  5. Willingness to work hard and long hours in adverse conditions, including inclement weather.  May be required to work weekends. 
  6. Must submit to personality profiling and random drug testing 
  7. Must hold a valid driver’s license in the state of Tennessee.
  8. Bachelors Degree and experience in the homebuilding industry.

Compensation:

Divisional Production Manager compensation includes base salary plus  performance-based incentives based on the following accountability metrics (see specific compensation plan for details). 

Accountability Metrics: 

  1. Customer SatisfactionTime of Construction
  2. Variance percentage from Budget
  3. Quality and Conditions
  4. Zero Defects

 

 

 

 

GENERAL FUNCTION:

Performs the daily activities required to address customer concerns so that customer experience is maximized. This position is a key part of the customer care team that focuses on being the builder of first choice for our customers.

SPECIFIC RESPONSIBILITIES:

  • Customer follow up on service concerns
  • Work order entry and follow up through Punchlist Manager software
  • Schedule for field service representatives
  • Accurate trade payments and back charges
  • Follow up on overdue work orders with trades
  • Daily log of customer calls
  • Reporting as required
  • Create Welcome Home Celebration Folders
  • Assist in completing monthly expense
  • Attend all required meetings
  • Year-end contact and scheduling with customers
  • Order office supplies including Welcome Home Celebration collateral
  • Projects assigned by Customer Care Manager

PREREQUISITES FOR SUCCESS:

  • People skills to articulately and professionally handle difficult situations.
  • Computer aptitude/experience to manage daily activities.
  • Organizational skills to effectively plan and manage daily priorities.

GENERAL FUNCTION:

Under the immediate supervision of the Division President, the Land Manager is responsible for land procurement and land entitlement.

SPECIFIC DUTIES AND RESPONSIBILITIES:


Land Procurement

  • Identify land positions for future community development.
  • Develop relationships with land owners, Realtors, Land Development and Engineering Firms to identify land opportunities.
  • Establish pro-formas for feasibility of land deal.
  • Establish, review and execute Letters of Intent and Land Contracts.


Land Entitlement

  • Meet with local municipalities on zoning issues
  • Work with land planners and engineering firms to prepare site plans for city review and approval
  • At times, present information at City Meetings (ex. Planning Commission, BOMA, etc.)


Administrative Duties:

  • Creation and management of contracts and estimates.
  • Approve invoices and purchase orders for payment.
  • Submit for and obtain necessary permits and approvals.
  • Create project schedules.
  • Review project drawings for omissions / errors.
  • Coordinate with civil engineering, geotechnical, and surveying consultants.


Required Meetings:

  • Attends and participates in the weekly Division Meeting.Attend Going Green Meeting.
  • Attends the bi-monthly Great Game of Business Meeting.
  • Attends various meetings with city officials, landowners, city staff personnel, developers, and company production personnel.
  • Attend city planning sessions and Planning Commission meetings.


Training:

  • Required TDEC classes for Storm Water Pollution.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  1. Technical ability to manage and monitor land development resources and to aid in diagnosing and resolving field problems.
  2. Ability to communicate with and give directions to grading contractors, utility contractors, paving contractors, and other various trades.
  3. People skills to articulately and professionally handle conflicts with city staff personnel, land development contractors, and employees of the company.  
  4. Computer skills to help create and maintain budgets, schedules, and the creation and maintenance of various other spreadsheet documents.
  5. Willingness to work hard and long hours in adverse conditions, including inclement weather.  May be required to work weekends.
  6. Must submit to personality profiling and random drug testing
  7. Must hold a valid driver’s license in the state of Tennessee.
  8. Bachelors Degree and experience in the homebuilding industry.


Compensation:

Land Manager includes base salary plus performance-based bonuses.

Accountability Metrics:  

  1. Meet new finished lot goals & profit targets.

GENERAL FUNCTION:

In collaboration with the Division Purchasing Team, the Starts Coordinator performs key purchasing functions; assuring all paperwork and processes are in order before a home is started, providing information to management and trades based on internal databases for their assigned cost types and strategic development of best in class processes that drive customer service excellence. The Starts Coordinator works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Assist the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.
  • Ensure that records of goods ordered and received are accurately maintained.
  • Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
  • Control and monitor the purchasing departments’ budget.
  • Identify and implement improved and/or more cost-effective methods and materials.
  • Analyze market to assess present and future material availability.
  • Assist in development and implementation of purchasing and contract management instruction, policies, and procedures.
  • Participate in the development of specifications for homes.
  • Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
  • Review, evaluate and approve specifications for issuing and awarding bids.
  • Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
  • Administer the purchasing and options systems and ensure their utilization and accuracy.
  • Maintain and implement systems to streamline operations.
  • Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.
  • Prepare and process prestart estimates, checklists, and change orders.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
  • NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred.
  • Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
  • Knowledge and familiarity with construction drawings and addendums.
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
  • Proven organization skills in a high paced work environment.
  • Must be able to use Microsoft Office Suite software for advanced internal and external communications, creation of reports and presentations and database maintenance.
  • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
  • Ability to adapt in a changing workplace.
  • Skilled at complex negotiations using high levels of integrity and sound judgment.
  • 1-3 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
  • Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.

Compensation:

Starts Coordinator Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:  

  1. Direct Cost Management
  2. General Procurement
  3. Variance Reporting
  4. Option Margin
  5. Team Member Hiring, Training, and Development 
  6. Standard Operating Procedure Creation and Implementation

GENERAL FUNCTION:

In collaboration with the Division President and Corporate Director of Purchasing, the Purchasing Manager is responsible for all purchasing functions, supervision of the purchasing team, and strategic development of best in class processes that drive customer service excellence. The Purchasing Manager works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.


SPECIFIC DUTIES AND RESPONSIBILITIES:

• Manage the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.
• Ensure that records of goods ordered and received are accurately maintained.
• Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
• Control and monitor the purchasing departments’ budget.
• Identify and implement improved and/or more cost-effective methods and materials.
• Analyze market to assess present and future material availability.
• Develop and implement purchasing and contract management instruction, policies, and procedures.
• Participate in the development of specifications for homes.
• Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
• Review, evaluate and approve specifications for issuing and awarding bids.
• Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
• Administer the purchasing and options systems and ensure their utilization and accuracy.
• Maintain and implement systems to streamline operations.
• Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.


QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
• NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred.
• Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
• Knowledge and familiarity with construction drawings and addendums.
• Ability to multi-task and prioritize several tasks without compromising the quality of work or mission deadlines.
• Proven organization skills in a high paced work environment.
• Must be able to use Microsoft Office Suite software for advanced internal and external communications, the creation of reports and presentations and database maintenance.
• Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
• Ability to adapt in a changing workplace.
• Skilled at complex negotiations using high levels of integrity and sound judgment.
• 5-7 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
• Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.


Compensation:

Purchasing Manager Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:

  1. Direct Cost Management
  2. General Procurement
  3. Variance Reporting
  4. Option Margin
  5. Team Member Hiring, Training, and Development
  6. Standard Operating Procedure Creation and Implementation

GENERAL FUNCTION:
In collaboration with the Division President and Corporate Director of Purchasing, the Purchasing Manager is responsible for all purchasing functions, supervision of the purchasing team, and strategic development of best in class processes that drive customer service excellence. The Purchasing Manager works in close collaboration with all departments to ensure successful bids for goods and services are conducted in accordance with organizational policies and procedures. Responsible for accurately establishing and monitoring costs associated with product in development and construction phases. Work with the product development group to research and develop marketable designs and value engineering opportunities.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Manage the purchasing team at the divisional level including hiring, training, and developing to ensure a quality team that functions well together.
  • Ensure that records of goods ordered and received are accurately maintained.
  • Locate and interview vendors of materials, equipment, and supplies in order to determine product availability.
  • Control and monitor the purchasing departments’ budget.
  • Identify and implement improved and/or more cost-effective methods and materials.
  • Analyze market to assess present and future material availability.
  • Develop and implement purchasing and contract management instruction, policies, and procedures.
  • Participate in the development of specifications for homes.
  • Manage vendor relationships including negotiating contracts, formulating policies and procedures, resolving grievances, and ensuring a competent subcontract force in the division.
  • Review, evaluate and approve specifications for issuing and awarding bids.
  • Ensure that all reports are completed accurately and in a timely fashion including those relating to market conditions, home cost, option cost.
  • Administer the purchasing and options systems and ensure their utilization and accuracy.
  • Maintain and implement systems to streamline operations.
  • Ensure that various records are maintained pursuant to Company policies including construction contracts, drawings, home/subdivisions specifications.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Business Management, Purchasing/Supply Chain Management, or Building Construction.
  • NAPM (APP CPM) or APICS (CPIM, CIRM) certification preferred.
  • Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
  • Knowledge and familiarity with construction drawings and addendums.
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
  • Proven organization skills in a high paced work environment.
  • Must be able to use Microsoft Office Suite software for advanced internal and external communications, creation of reports and presentations and database maintenance.
  • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
  • Ability to adapt in a changing workplace.
  • Skilled at complex negotiations using high levels of integrity and sound judgment.
  • 5-7 years progressive experience in purchasing with a minimum of 3 years in the home building industry preferred.
  • Experience working with applications such as JD Edwards, Newstar Enterprise, Sapphire, Build Pro/Supply Pro, or similar applications.

Compensation:
Purchasing Manager Compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:  

  1. Direct Cost ManagementGeneral Procurement
  2. Variance Reporting
  3. Option Margin
  4. Team Member Hiring, Training, and Development
  5. Standard Operating Procedure Creation and Implementation

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Division President

WORKS WITH:  Production, Warranty, Design, Sales & Marketing, and Support Team

SUPERVISES:   Starts Coordinators, Purchasing Agents, and Purchasing Coordinators

Job Description

GENERAL FUNCTION:

The Human Resources Coordinator will perform Human Resources responsibilities for Goodall Homes and its affiliated divisions.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Assist with day to day operations of the HR functions and duties

2. Provide administrative support to Human Resources Manager

3. Compile and update employee records (hard and soft copies)

4. Maintain HRIS system and balance reports as necessary

5. Process documentation and prepare reports relative to personnel activities

(staffing, recruitment, training, performance evaluation, etc.)

6. Coordinate HR projects (meetings, trainings, surveys, etc.)

7. Support recruitment efforts including, but not limited to candidate sourcing,

interview scheduling, candidate communication and applicant tracking

8. Coordinate communication with candidates and schedule interviews

9. Maintains organizational charts and company employee directory.

10. Assist with accounting responsibilities and provide backup functions as needed.

11. Support HR function as needed and directed by the HR Manager

Required Skills

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

1. Must be willing to learn the federal, state and local laws, regulations, and

standards applicable to the HR field.

2. Must be able to operate with a high degree of confidentiality and professionalism.

3. Proven experience in a relevant HR position or in an equivalent administrative

position preferred.

4. College degree or related field preferred.

5. PC literacy (MS Office in particular)

6. Hands on experience with an HRIS or HRMS preferred

7. Basic knowledge of labor law

8. Excellent organizational skills

9. Strong communication skills

Compensation:

Human Resources Coordinator includes base salary plus bonus potential based on Great Game of Business bonus program

 

Job Description

GENERAL FUNCTION:

The Human Resources Manager is directly responsible for the overall administration, strategy, coordination and evaluation of the human resources function. The HR Manager should act as a strategic business partner to ensure success of the organization as well as advocate for positive team member experience.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Develops and administers various human resources plans and procedures for all company personnel.

2. Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.

3. Rewrites job descriptions as necessary; conducts annual salary surveys;

analyzes compensation; monitors the performance evaluation program and revises as necessary. 4. Manages recruitment effort for all exempt, nonexempt and temporary workers;

writes and places advertisements; works with managers to screen and interview candidates; conducts team member new hire orientations and conducts exit interviews. 5. Coordinates and completes weekly payroll duties.

6. Manages employee relations in accordance with federal, state and company policies and procedures. 7. Conducts investigations when required across the organization.

8. Acts as a business partner to operations and leadership team by providing reports and analysis related to personnel functions/activities. (staffing, recruitment, training, performance evaluation, etc.)

9. Responsible for maintaining department records and reports.

10. Participates in administrative staff meetings and attends other meetings.

11. Self-study and attend professional development seminars to stay current and advance the functions HR strategy, best practices, etc.

12. Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in the department and services performed. 13. Ensures the company is maintaining compliance with all federal, state and local employment laws.

Supervisory Duties: This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Travel Requirements: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected for regional support as needed.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

1. Proven experience as an HR assistant, staff assistant, or relevant human resources/administrative position

2. BS degree in Human Resources or related field preferred.

3. PC literacy (MS Office in particular)

4. Hands on experience with an HRIS or HRMS

5. Basic knowledge of labor law

6. Excellent organizational skills

7. Strong communication skills

Compensation:

Human Resources Administrator includes base salary plus bonus potential based on Great Game of Business bonus program

 

GENERAL FUNCTION:

Under the immediate supervision of the Purchasing Manager, the Purchasing Administrator performs key operations of the purchasing department related to base job costs, variable job costs, processing, and reporting.


SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Maintaining Trade Portal:
    • Assist in initial trade setup as part of onboarding process
    • Assists various trades with builder portal issues
    • Add/maintain Project Manager location by job 
  • Variances:
    • Process VPO requests for production personnel upon approval of Purchasing Manager
    • Build weekly variance spreadsheet and analyze current trends
    • Warranty VPO requests
  • Invoice and Bill Processing
    • Process invoices and bills performed outside of the typical Purchase Order procedure
    • Coordination with Accounting Department on timeliness of payment, insurance concerns, etc.
    • Issues Erosion Control and Street Sweeping invoices
    • Shell payments/invoices
  • Reporting
    • 90-day job cost estimate v. actual report
    • Open PO Report
    • Costing Dashboard
    • Rebate tracking and submittal
    • Area Figure and Start Margin tracking
    • Spec home cost maintenance
    • Base house cost tracking
    • Monthly KPI reporting
    • Google sheets production worksheet update
    • Update production worksheet dates
    • Collect production inspection tag dates
    • Uniform ordering
    • Update Filemaker with PM locations 
  • Required Meetings:
    • Weekly PED meeting
    • Bi-weekly Great Game of Business Meeting
    • Weekly Variance meeting
  • Training:
    • Required Monthly to spend half a day in the field with a Project Manager/Production Manager
    • Software training as required

Qualifications, Education, and Experience:

  1. Detail orientated and proficient with personal time management
  2. Microsoft Excel, Word, and Outlook experience
  3. Ability to learn new software quickly
  4. High level of mathematical knowledge and ability
  5. Must submit to personality profiling and random drug testing 


Compensation:
Purchasing Administrator compensation includes base salary plus bonus potential based on Great Game of Business bonus program

Accountability Metrics:  

  1. Variance Report
  2. 60-Day Closing Variance
  3. Permit Application/Approval

PRIMARY FUNCTION:

Performs daily field activities required so that customer experience is maximized. This position is a key part of the customer care team that focuses on being the builder of first choice for our customers.

SPECIFIC RESPONSIBILITIES:

  • Quality Control Inspections
  • Welcome Home Celebrations
  • Year-End Appointments
  • Trade oversight at year end appointments
  • Market home reviews
  • Repairs to homes as needed not requiring power tools
  • Sundry organization in office
  • Tasks as assigned by Customer Care Manager
  • All meetings as required


PREREQUISITES FOR SUCCESS:

  • Experience in drywall/paint repairsGood construction knowledge
  • High attention to detail
  • Ability to analyze problems and take corrective action
  • Organizational aptitude to manage the job load and necessary paperwork
  • Excellent people skills
  • Ability to safely climb ladders, inspect attics and crawlspaces

Purpose

  • NHA’s are employees hired to assist the New Home Consultant (NHC) in a variety of functions that will help to increase sales.   

Job Description- The principal functions of the NHA’s are to:

  • Greet visitors and assist them by: Demonstrating model homes, familiarizing them with the floor plans available, included and optional features, availability of homes, prices, terms, and procedures of purchase. The NHA must greet all customers. He/she must be current on prices, available market homes (including options), delivery time frames, and available finance programs.

  • Provide appropriate neighborhood and community information including, but not limited to: schools, shopping, transportation, medical facilities, recreational facilities, etc., to model home visitors.

  • Obtain and record prospect information, including: name, address, phone number, email address and important housing needs. Use Customer Guest Card to obtain this info, and make any necessary notes on the back side of the card. All of this information should be given to the NHC within 24 hours. This information should be obtained from all visitors, and can be gathered by asking the following necessary questions:

    • Is this your first visit to Goodall Homes?

    • What prompted you to visit (community) today?

    • Where else have you been looking?

    • What are you looking for that you have not found at these places?

    • Are you currently renting?

    • Where do you live/work now?

    • Are you just beginning to look, or have you been looking for a while?

    • Are you looking for yourself?

    • Are you also considering used homes, or have you decided to stick with new homes?

    • What type of home are you looking for (one level, two level, large, small, number of bedrooms, etc.?)?

    • Is this the price range you were thinking of?

 

  • Set appointments when the NHA is face-to-face with a prospect, and the NHC is not available. The NHA should offer a choice specific days and times to meet both the NHC’s and prospect’s schedules. The appointments should be represented as an information gathering session where the NHC will provide valuable information that the customer needs in order to make a smart home-buying decision.  Goodall’s standard is to obtain three appointments for every ten prospects. NHA’s can set appointments for the customer to meet with the NHC to:
    • Build their home on paper.

    • Visit the Design Center.

    • Select a home site.

    • Look at a home under construction.

    • Receive a detailed demonstration of the homes and community.

    • Financing—get an idea of monthly investment.

    • Write a purchase agreement.

Set the expectation that the NHC will return on (day), and that they can expect a phone call from the agent to follow-up, answer questions, etc.

A Typical Day for a NHA

At the beginning of the day:

  1. Turn off alarm (You should already have alarm code and code for alarm company.  

  2. Put out “Open” sign.

  3. Turn on all inside lights and turn off all outside lights. Make sure all lights are in working order. Change bulbs that don’t work. If you cannot reach light (recessed light, etc.) call the Project Manager or Assistant Project Manager to replace for you.

  4. Check phone for voice messages—do follow-ups, return calls, per NHC instructions.

  5. Answering Phones: “Thank you for calling (your neighborhood), this is (your name). How can I help you?” Always identify yourself along with either the community or Goodall Homes. The NHC will instruct you on the preference.

  6. Make coffee and put out cookies and water, if available. Check sinks to be sure they are clean and free of debris. Also flush toilets and make sure the seats are all down.

  7. Are garbage cans full and overflowing? If so, change the bag.

  8. Check stock of water and/or other drinks in fridge, cookies, etc. Let sales agent know if you are running low.

  9. Make sure music is set on easy listening and that it is not playing too loudly.

  10. Check to see if front porches are clean. If not, sweep them.

  11. Turn on computer so that it is ready for the day.

  12. Check to make sure you have enough registration cards and pens out for customers.

  13. Packets need to be out and ready, along with inventory/ spec sheets. Make sure NHC’s business cards are out and in easy reach for customers.

  14. Lock all doors and go to market homes. While there, turn on all lights, flush toilets, and make sure sinks are clean. If trades have been in and made a mess, notify the project manager so that he is aware of the problem. Make sure all information boxes are full. Re-lock the homes, making sure that there is a sign on each door that instructs potential buyers to call you at model or stop by for information.

  15. If a prospect calls or comes by to see market home(s), lock up model and put sign on the door that says you are in the community.

 

During the Day:

  1. Help customers as they visit the community.

  2. Inform customers of special events.

  3. Assure that models and information centers are clean at all times and that all furnishings, accessories, and equipment are in first-class condition. This includes, but is not limited to:

  1. Landscaping

  2. Signage

  3. Displays

  4. Indoor and Outdoor Lighting

  5. Drapes and Furnishings

  1. Ensure that a complete and adequate supply of point-of-sale material is available, including brochures, price lists, pamphlets, and Roadmap Notebooks. Provide the NHC with a list of needed supplies prior to sales meeting day. When requested, NHA’s are to assist in copying and picking up sales materials.

  2. Report guests visits and other sales activity information weekly as required. Prospects are to be entered into Lasso daily.

  3. The NHA is to obtain the same information from a phone-in customer that they would obtain from a walk-in prospect (i.e., name, address, phone number, email address… important housing needs). They should also attempt to schedule an appointment. NHA’s must use good phone etiquette.

  4. Assist NHC with special mailouts.

 

New Home Assistants are not permitted to:

  1. Sign any agreements including, but not limited to, purchase agreements, selection sheets, and addenda.

  2. Qualify customers or quote monthly payments.

  3. Engage in activities in violation of federal, state, or local laws.

 

At the End of the Day:

  1. Post a sign stating that you are out in the community and go to Inventory/Market Homes to shut off lights and lock up (about 30-40 minutes before the end of the day, depending on how many homes and how far away from the model they are located).

  2. Begin nightly shut-down of model 5-7 minutes before closing.

  3. Empty and clean out coffee pot and make sure sink is clean.

  4. Straighten up office.

  5. Turn off computer.

  6. Turn off all lights, with exception to exterior lights and one interior light on each level of the home.  Most of the time just flip the main switch at the front door and all programmed lighting will turn off.

  7. Put out closed sign.

  8. Lock all doors and set alarm.

  9. Go home and enjoy your evening!