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Current Available Positions

Goodall Homes is growing and expanding in locations all around Middle-Tennessee, and therefore the size of our team is growing as well. Please take a look at the career listing(s) below, and submit your resume if you think you might be interested in joining the Goodall Homes Team.

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This is your opportunity to join the dynamic Goodall Homes Team. Our current Team voted Goodall Homes among the Top Workplaces in Middle Tennessee & The Nashville Business Journal ranked Goodall Homes one of the Fastest Growing Private Companies. We are currently seeking an energetic, organized, motivated individual to fill an Draftsman position.

 

Job Description

 

GENERAL FUNCTION:  

Under the immediate supervision of the Design Manager, the Draftsman is responsible for providing plans to all necessary parties to ensure we meet the start schedule. Manage, update and create construction plans for Company use.

 

SPECIFIC DUTIES AND RESPONSIBILITIES:

 

Create Lot Specific Plot Plans:

  • Creating plot plans for homes in specific communities as required by sales pace & Design Center appointment schedule.

Create Plan Packages:

  • Combining Plot plans with stock house plans (custom changes may be required) to provide for construction and permit application.

 Plan Modification:

  •  Modify base plans as required for various reasons.

 Plan Design:

  •  Create preliminary floor plans and elevations for review.

 Creating Lot Fit Matrix:

  • Create Excel files for Sales Agent use that details what homes fit on what lots. Required as new phases open for sales.

 Creating Color Matrix:

  • Create Publisher files for Design Center use that allows Goodall to track exterior features to ensure great streetscapes. Required as new phases open for sales.

 Sales Simplicity:

  • Required to navigate Sales Simplicity software to obtain needed information for plan packages.

 

REQUIRED MEETINGS

  • Attends and participates in weekly production team meetings.
  • Bi-Weekly Great Game of Business meetings
  • Frame and QC Walks for first time builds, on-site
  • Various on-site meeting to look at issues in the field
  • Competition Walks

 

 TRAINING

  • Required to complete the Assistant Project Manager Training classes.

 

REPORTING

  • Reports to Design Manager

 

 

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  1. Detail Orientated.
  2. AutoCAD experience required (currently using v2013).
  3. Microsoft Excel, Word, Publisher and Outlook experience.
  4. Adobe Acrobat
  5. Evernote
  6. IRC Code knowledge – ability to find code requirements
  7. Must submit to personality profiling and random drug testing.
  8. Must hold a valid driver’s license in the state of Tennessee.

Compensation:

Draftsman Compensation includes base salary plus bonus potential based on Great Game of Business bonus program.

 

GENERAL FUNCTION:      

Assists the Customer Care Manager in all areas of the customer care department. This is the key position in handling initial calls from homeowners. Schedules warranty and Welcome Home Orientation appointments.

 

SPECIFIC RESPONSIBILITIES:

  1. Answer and return calls from homeowners.
  2. Make calls to homeowners concerning warranty issues.
  3. Schedule help from trade contractors when needed.
  4. Follow up on all incomplete warranty items including those items being done by trade contractors.
  5. Establish a good relationship with all trade contractors and homeowners.
  6. Hold trade contractors responsible for completion of all warranty items given to them in a timely manner. Do not pay trade contractor bills until completed work is confirmed.
  7. Follow up with homeowners after warranty work is completed to insure their satisfaction.
  8. Become familiar with homeowner warranty book. Particularly section four and the residential warranty guidelines.
  9. Coordinate Welcome Home Celebrations with Project Managers and homeowners.
  10. Become familiar with the walk-thru process.
  11.  Help to schedule warranty work with homeowners.
  12. Learn to evaluate existing warranty situations from the office and in the field.
  13. Enter data into the computer. These items will include walk-thru lists, contact information, complete and incomplete warranty work, etc.
  14. Issue work orders for trade contractors.
  15. Run weekly summary reports (vendor reports) on warranty items.
  16. Help create form letters, which may be used to address certain warranty items that arise frequently.
  17. Maintain good and accurate files of all communication with homeowners on all outstanding warranty items, especially when a water intrusion is reported. Time, dates, and work to be done should be accurately documented.
  18. Make up warranty manuals.
  19. Keep a daily logbook of all phone calls. (Date, time, nature of call)
  20. Maintain weekly update for closing for two months period QC, walk thru and re-walk dates, which is distributed with the Organizational Sheet.
  21. Scan all QC and initial TLC lists then email to project and assistant project managers, export QC list
  22. Scan Mechanical Warranty Repairs sign off sheet
  23. Maintain all aspects of the “Z” report.
  24. Send 10-month letter to homeowners.
  25. Send 30 day letters to home buyers
  26. Make contact and schedule mid year inspections.
  27. Send monthly information to our contact at Easy Living homes.
  28. Facilitate Lease releases on sold model homes.
  29. Update changed QC dates on the organizational sheet.

 

 

PREREQUISITES FOR SUCCESS:

  • General knowledge of construction
    • Excellent computer skills
    • Public relations and communication skills
    • Organizational skills

 

 

ORGANIZATIONAL RELATIONSHIPS:

 

REPORTS TO:      Customer Care Manager

 

WORKS WITH:      Project Managers, Customer Care Manager, Closing Coordinator, C.O.O.

 

 

 

PRIMARY FUNCTION:

                                   

To perform Inspections and assignments/repairs that do not require power tools for the Customer Care department at Goodall Homes

 

SPECIFIC RESPONSIBILITIES:

 

  • Review work specified on Customer concern sheet, contact homeowner and help schedule work to be performed.
  • Perform and oversee repairs (not requiring power tools) required to satisfy both homeowner and Goodall Homes
  • Ensure that all necessary documentation has been collected from the Customer Care dept. prior to start of work.
  • Completes written correspondence as necessary with customers in a timely manner as directed by the Customer Care Dept. Such correspondence may be necessitated by lack of response from customers, clarification of Customer Care policies, or verification of service request completion when other forms of communication have been unsuccessful.
  • Provides documentation to customer files as needed to provide full accounts of service work or challenging situations.
  • Performs follow-up calls on concern sheet signoffs as needed.
  • Follows up on Trade Partner progress as directed by the Customer Care Dept.
  • Performs other duties that may need to be assigned by the Customer Care Dept.
  • Schedule appointments with Trade Partners when they are required.
  • Get customer to sign off on all completed warranty work.
  • Will be required to help with QC’s and WHC’s when needed.


EDUCATION:

High School Graduate Minimum

 

PREREQUISITES FOR SUCCESS:

  •  Good construction knowledge.
  • Ability to analyze problems and take corrective actions.
  • Organizational aptitude to manage the job load and necessary paperwork.
  • Excellent people skills

 

ORGANIZATIONAL RELATIONSHIPS:

        REPORTS TO:  Customer Care Manager

        WORKS WITH:  Customer Care Department, Project Managers, Trade Contractors and Homeowners

 

TOOLS REQUIRED:

          Basic tools (no power tools are to be used)

 

 BASIC SKILLS & KNOWLEDGE REQUIRED:

NOTE* Basic knowledge of all aspects of the home building industry

  • Electrical – must have basic wiring knowledge.
  • HVAC – Basic Knowledge of HVAC systems
  • Paint & Drywall – Must excel in drywall repair. Stress cracks, metal corner bead, and joint tapes are repaired by the Customer Care dept. All drywall repairs are painted by Customer Care field reps. Caulking of both interior and exterior items may be necessary.
  • Basic knowledge in roof repair including shingle replacement, ridge caps vents, roof boots, including water heater  & HVAC vent pipe and exhaust vents for bathroom and dryer vents.
  • Working skills including exterior deck repair and minor masonry repairs including concrete repairs.
  • Interior trim work – Must know how to install base and shoe molding, chair rail, door jambs, and window and door casing.
  • Must be able to detect and locate any water intrusions
  • Must have basic knowledge of mold remediation. Must know how to handle water remediation according to Customer Care guidelines and procedure
  • Landscaping – Must know how a yard should look prior to a homeowner taking possession of their home including: good final grades, trees and shrubs, corrugated downspout extensions, swales, proper drainage, positive drains, and boundary locations.
  • Plumbing – Must understand basic plumbing principles and have knowledge of basic repairs.
  • Siding – Must have basic knowledge of  siding applications.
  • Crawl Space – Must have general knowledge of the proper components included in a standard Goodall crawl space.
  • Must have working knowledge of all Customer Care guidelines including the Residential Warranty Corporation and Home Sweet Home warranty protocol.
  • Excellent eye for detail and noticing defects in both materials and workmanship is essential for performing quality and thorough QC inspections.

 

Special Note: Good people skills are required. Must be able to relate to homeowners on a personal level. Must be able to make them feel comfortable while performing work on their home. Must explain warranty guidelines to homeowners when specific questions are asked. If you don’t know the answer to a question, tell the homeowner that you will find the correct answer to their question within the Goodall organization and get back to them with it.

Work hard to establish a good working relationship with all Goodall co-workers, including Trade Contractors. Working as a unified team will help to accomplish our goals as a reputable and caring homebuilder.

GENERAL FUNCTION:    

Working under the direction of the VP of Development and Development Manager, he/she will assist in developing new communities, while working closely with Sales, Construction and Finance teams at Goodall Homes. He/she will collaborate with officials from local municipalities and utility companies, professional consultants and land development contractors as well as communicating daily with homebuilding project managers. With emphasis on takeoff and budgeting of jobs, to field management of land development activities and the assurance that schedules are maintained, that quality control is adhered to, and that projects are completed within prescribed budgets.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Project Manager’s duties:

  • Coordinate the work flow and activities of project specific land development field operations (lot and amenity construction), including inspections.
  • Schedule and supervise survey crews and material testing personnel for rough grading, infrastructure installation, final lot grading.
  • Be able to perform cut and fill analysis and quantity takeoffs to estimate a construction project.
  • Assist in the management of construction contracts.
  • Assist with project planning, scheduling, budgeting, quantity takeoffs and cost analysis.
  • Coordinate land development activities with power, gas, telephone, cable companies.
  • Assist in the preparation of bid packages and solicit bids for infrastructure and amenity features construction.
  • Review project drawings for omissions/errors; collect as built drawings.
  • Assist in ensuring that all project sites are in compliance with regulatory agencies, including TDEC, TDOT, OSHA, EPA.
  • Assist in the obtaining of project approvals and permits.
  • Assist in the timely reduction and/or termination of project infrastructure bonds and/or letters of credit.
  • Coordinate and execute the completion of project punch lists.
  • Manage SWPPP activities and compliance.
  • Assist in approving contractor invoices.
  • Making sure all “Going Green” checklist items are complete and lots are ready to be turned over to construction department.
  • And other duties or special assignments on an as needed basis.

 Reporting & Tracking:

  • Update the Letter of Credit calculation Matrix and provide a monthly written and oral report to the executive management team.
  • Update the Construction Schedules (weekly)
  • Implement, update and maintain the development estimating database

 

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

  1. 4year college degree with preference in engineering and/or construction management or equivalent experience
  2. Development and Engineering experience preferred
  3. Microsoft Office Experience – specifically Outlook, Excel, Word, Power Point and Publisher
  4. Estimating software and database management experience
  5. Detail Orientated
  6. Must possess great organizational skills
  7. Able to work with the public in a cooperative, professional and friendly manner
  8. Must submit to personality profiling and random drug testing

GENERAL FUNCTION

Goodall Homes is hiring a designer for our Design Center located in Metro Center. We are seeking someone with a design background/degree, customer service experience and superior attention to detail skills.

SPECIFIC DUTIES AND RESPONSIBILITIES

The role of this position is to meet with customers to guide them through the exterior and interior selections of their new home. These details are documented and tracked via color selection sheets and homebuilding software.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE

Successful candidates will be

  • Self motivated
  • Have strong work ethic
  • Great attention to detail
  • Personable customer service skills


The schedule is Sun – Thur 9-6.


Job Description

The purpose of the position of Sales Assistant is to:

Improve the effectiveness of the sales staff by increasing the number of prospects and aid in the improvement of the conversion of the prospects to customers.

To enable the Company to recruit inexperienced Sales candidates and to develop them into Sales Representative candidates in order to fill future management needs. College graduates are preferred, and all hires will be tested.

GENERAL FUNCTION

The Sales Assistant is primarily responsible for assisting the New Home Consultant.

ESSENTIAL JOB FUNCTIONS

The individual assigned to this position is in a training function. The primary responsibility for these functions lies with the Sales Representative. The Sales Assistant, with or without reasonable accommodation, will be trained to perform the following essential functions:

  • Assist the Sales Representative with prospecting for the purpose of gathering information or obtaining appointments.

  • Ensure at all times, through visual inspection, that the models are clean and that all furnishings, accessories and equipment are in first-class condition for prospective traffic to view. Improve or report poor conditions to the Sales Representative. This includes, but is not limited to:
    • Landscaping
    • Signage
    • Displays
    • Indoor and Outdoor lighting
  • Transport materials and ensure that an adequate and complete supply of point-of-sale material is available, including brochures, price list, and pamphlets for prospective traffic.

  • Physically demonstrate the products we offer directly to prospects (i.e. demonstrate the model, view floorplans, etc.).

  • Be knowledgeable, and when deemed appropriate by Sales Representative, effectively communicate products and options, taxes, utility rates, financing plans and community information.

  • Greet all prospects not met by the Sales Representative and obtain the information required by the Guest Survey Card and follow-up with a thank you letter, phone call or both when deemed appropriate by the New Home Consultant.

  • When the Sales Assistant’s initial contact with the customer does not result in a homesite reservation, it is the Assistant’s responsibility to obtain a specific time and date for an appointment. If the Sales Assistant is not able to obtain an appointment before the prospect leaves the model, he/she is responsible for following up with a letter, phone call or both. The appointment with the New Home Consultant would be to:
  • Walk a homesite

  • Look at a home under construction

  • Receive a detailed demonstration

  • Get an idea of monthly investment by having a Cost Estimate performed

  • Have all of their questions answered

  • Obtain earnest money, signed purchase agreement, required addenda and selection sheets and turn in all required Purchase Agreement documents to the Sales Representative for review and forwarding to Corporate office.

  • Provide assistance to the Sales Representative in monitoring the loan approval and construction process.

  • Return all customer phone calls or other forms of inquiry promptly (within 24 hours).

  • Develop new prospects with Sales Representatives through a wide variety of prospecting techniques, including but not limited to, direct mail, Realtor presentations (if applicable), telephone follow-up, flyer distribution and community functions/parties.

  • Shop the competition in person and maintain current information (to assigned community) regarding product, pricing, financing and marketing strategy. Report information to Sales Representative.

  • Represent the company effectively in matters that pertain to customer relations.

  • Report traffic and other sales activity information on a weekly basis, as required.

  • Attend company-related functions outside the normal model home business hours (i.e. Sales meetings, formal and informal training, kick-off, etc.).

  • Eligible for two weekends off per month.

  • $13/hr