Date Posted: May 15th, 2013

Position Title: New Home Coordinator

35-40 hours/week (some weekends required)
Benefits available.
Real Estate license preferred, but not a necessity.
Needed primarily for the Williamson County area.


Introduction

The purpose of the position of New Home Coordinator is to:

--Improve the effectiveness of the sales staff by increasing the number of prospects and aid in the improvement of the conversion of the prospects to customers.
--To enable the Company to recruit inexperienced Sales candidates and to develop them into New Home Consultant candidates in order to fill future management needs. College graduates are preferred, and all hires will be tested.

General job description

The New Home Coordinator is primarily responsible for assisting the New Home Consultant.

Essential job functions

The individual assigned to this position is in a training function. The primary responsibility for these functions lies with the New Home Consultant. The New Home Coordinator, with or without reasonable accommodation, will be trained to perform the following essential functions:

1. Assist the New Home Consultant with prospecting for the purpose of gathering information or obtaining appointments.

2. Ensure at all times, through visual inspection, that the models are clean and that all furnishings, accessories and equipment are in first-class condition for prospective traffic to view. Improve or report poor conditions to the New Home Consultant. This includes, but is not limited to:

Landscaping
Signage
Displays
Indoor and Outdoor lighting

3. Transport materials and ensure that an adequate and complete supply of point-of-sale material is available, including brochures, price list, and pamphlets for prospective traffic.

4. Physically demonstrate the products we offer directly to prospects (i.e. demonstrate the model, view floorplans, etc.).

5. Be knowledgeable, and when deemed appropriate by New Home Consultant, effectively communicate products and options, taxes, utility rates, financing plans and community information.

6. Greet all prospects not met by the New Home Consultant and obtain the information required by the Guest Survey Card and follow-up with a thank you letter, phone call or both when deemed appropriate by the New Home Consultant.

7. When the New Home Consultant's initial contact with the customer does not result in a homesite reservation, it is the New Home Coordinator's responsibility to obtain a specific time and date for an appointment. If the New Home Consultant is not able to obtain an appointment before the prospect leaves the model, he/she is responsible for following up with a letter, phone call or both. The appointment with the New Home Consultant would be to:
Walk a homesite
Look at a home under construction
Receive a detailed demonstration
Get an idea of monthly investment by having a Cost Estimate performed
Have all of their questions answered

8. Obtain earnest money, signed purchase agreement, required addenda and selection sheets and turn in all required Purchase Agreement documents to the New Home Consultant for review and forwarding to Corporate office.


9. Provide assistance to the New Home Consultant in monitoring the loan approval and construction process.

10. Return all customer phone calls or other forms of inquiry promptly (within 24 hours).

11. Develop new prospects with New Home Consultants through a wide variety of prospecting techniques, including but not limited to, direct mail, Realtor presentations (if applicable), telephone follow-up, flyer distribution and community functions/parties.

12. Shop the competition in person and maintain current information (to assigned community) regarding product, pricing, financing and marketing strategy. Report information to New Home Consultant.

13. Represent the company effectively in matters that pertain to customer relations.

14. Report traffic and other sales activity information on a weekly basis, as required.

15. Attend company-related functions outside the normal model home business hours (i.e. Sales meetings, formal and informal training, kick-off, etc.).

16. Eligible for two weekends off per month.

Reporting relationship

The New Home Coordinator reports to a New Home Consultant .

Limits of authority

The New Home Coordinators cannot represent themselves as authorized agents for Goodall in terms of their sales Purchase Agreements. Sales Purchase Agreements can only be signed and accepted by the COO or Vice President of Sales & Marketing. New Home Coordinators are not to place advertising copy in any form in any media. All media questions are to be referred to the appropriate personnel.

Other limitations

This job description is not limited to the specific duties and responsibilities as outlined. The employee may be required to perform duties of a similar or comparable nature and/or assist with projects or assignments as required.

Contact Information

Todd Reynolds
Franklin, TN

Email Resume

Position Requirements

• LIFTING: Lift up to 50 pounds.
• CLIMBING/WALKING: Frequent steps or stair climbing (or use of a stepladder) and walking the lots
• STOOPING/BENDING OVER: Occasional stooping and/or bending over
• REACHING: Occasional overhead as well as horizontal reaching is required
• SPEAKING: Cultural/regional speaking accents are acceptable
• HEARING: Hearing is required
• VISION: Corrected to 20/20
• INSIDE/OUTSIDE: Inside/outside environment
• COLD/HEAT: Generally air-conditioned environment
• WET/DRY: Moist/dry environment
• NOISE/VIBRATIONS: Background noise moderate to heavy at times
• HAZARDS: Nonhazardous environment
• FUMES/DUST/ODORS: Environment is not controlled for fumes, dust, or odors